Privacy Policy

TSUNAGU (“we”, “us”, or “our”) respects your privacy and handles personal information appropriately in connection with this website and our online shop.

Information We Collect

We may collect information you provide when placing an order, creating an account, contacting us, or using our services. This may include your name, address, email address, telephone number, order details, payment-related information processed by our payment providers, and other information necessary to provide our services.

How We Use Information

We use personal information to process and deliver orders, provide customer support, respond to inquiries, prevent fraud or misuse, comply with legal obligations, improve our website and services, and send service-related communications.

Payment Information

Payments may be processed by third-party payment service providers. TSUNAGU does not directly store complete credit card numbers when payment information is handled by those providers.

Cookies and Analytics

This website may use cookies and similar technologies for essential site functions, shopping-cart functionality, security, analytics, and improving the user experience. Your browser may allow you to restrict or delete cookies.

Sharing of Personal Information

We do not sell personal information. We may share necessary information with service providers such as payment processors, shipping carriers, website or hosting providers, and other partners involved in fulfilling your order or operating our services. We may also disclose information where required by applicable law.

International Orders

For international orders, information necessary for shipping and customs clearance may be provided to carriers, customs authorities, and related service providers in Japan and the destination country.

Data Security and Retention

We take reasonable measures to protect personal information and retain it only for as long as reasonably necessary for business, legal, tax, accounting, fraud-prevention, and customer-support purposes.

Your Requests

You may contact us to request access to, correction of, or other action regarding your personal information, subject to applicable law and identity verification.

Contact

TSUNAGU
Owner & Representative: Yoriko Kuragaki (鞍垣 倣子)
Email: reuseful.info@gmail.com
Website: https://kimonostudio.net/

Last updated: October 6, 2026.